No fear, even in the NICU.

Some choices simply cannot afford trial and error—especially when it comes to a child’s very first steps.

These twins were born prematurely at 35 weeks, and their parents were unable to arrive in the U.S. in time. Initially, they did not choose us. Another postpartum care center made a big show of sending three staff members to Texas to receive the babies. The result? Not only were they unable to successfully take custody of the newborns, they were unfamiliar with NICU procedures, communication was chaotic, and they even strained their relationship with the hospital—leading staff to mistakenly believe the parents were irresponsible.

In an urgent situation, the parents decided to switch to us. The moment our team arrived at the hospital, we skipped the empty talk. We immediately coordinated with the NICU, clarified every step of the process, and communicated efficiently with the medical staff. That same day, we successfully took over the babies’ care and arranged newborn insurance. Given the babies’ special condition, we also began coordinating with pediatric specialists right away. The medical team’s attitude shifted completely—from guarded and tense to cooperative and supportive. They even indicated that discharge could be arranged as early as the next day. That evening, we were given a VIP room in the NICU, and quickly built strong rapport with the staff.

Professionalism isn’t about having more people or making more noise—it’s about delivering results when it matters most. In routine cases, the difference may not be obvious. But when complexity increases, the gap becomes undeniable. Every step in a baby’s life is critical. Don’t let your child become a trial-and-error case. From the very beginning, choose the best team in the U.S.

After graduating from the NICU, the journey from El Paso to California was a 15-hour drive. (Newborns cannot fly, so we arranged a private vehicle with a dedicated caregiver accompanying them.) Discharged at 8 PM last night, the babies safely arrived at our center by this morning. The moment the handover was complete, we were almost instantly drained—this is the reality of NICU care: extreme exhaustion after prolonged, high-intensity responsibility.

During their NICU stay, caring for the twins required nonstop effort—feeding the older one, then the younger, in a continuous cycle with almost no rest. Even the nurses joked, “With you here, our job is so much easier.” And there was more good news: although the older twin was initially expected to stay for a week, his recovery exceeded expectations. After continuous observation, he was cleared for discharge in just three days, and we are already arranging the next steps to bring him home. Another reassuring detail: the NICU set up a dedicated “passcode” system for us, allowing quick and secure verification of the babies’ information during phone communications—enhancing both safety and efficiency.

Behind every successful discharge is a relay of care and protection from a professional team. This is what JBD has always done—holding every baby safely, steadily, and with the utmost care.

Many parents invest significant time and money to welcome a new life, but often overlook the final mile of U.S. surrogacy: newborn care and insurance, and the postpartum center’s ability to handle NICU situations. These are just as critical. Choosing the right backup is choosing the best protection for your child.

JBD Villa has the capability to stand by you until the very end—ensuring your journey to parenthood in the United States concludes with peace of mind and fulfillment.